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Unblur – Incident Management Software for Fire, Emergency & Mine Rescue Operations
Unblur develops advanced incident management and command software designed to support Fire & Rescue Services, Emergency Management agencies, and Mine Rescue teams operating in complex, high-risk environments.
Founded in Barcelona in 2016, Unblur works closely with frontline incident commanders to deliver technology that improves situational awareness, coordination, and decision-making during emergencies, while also supporting training, exercises, and post-incident review.
IRIS Core – Real-Time Incident Command for Fire & Emergency Services
IRIS Core is a web based incident management command software platform that provides incident commanders with complete situational awareness throughout the lifecycle of an incident.
Designed specifically for fire, rescue, and emergency response operations, IRIS Core consolidates critical information into a single operational picture, helping commanders manage information overload and maintain control in dynamic environments
Key capabilities include
- Fully interactive GIS mapping with geographical layers, site plans, blueprints, hydrants, risks, and points of interest;
- Real-time asset geolocation for personnel, appliances, vehicles, aircraft, and vessels;
- Video streaming from multiple sources including CCTV, smartphones, drones, helicopters, and body-worn cameras
- Checklists and Standard Operating Procedures (SOPs) for task tracking and compliance;
- Decision, message, and event logs enriched with multimedia and voice-to-text; and
- Structured command tools including risk assessments, evacuation forms, and operational briefings.
IRIS Tactics – Field-Level Coordination for Rescue & Mine Operations
IRIS Tactics extends incident management to the operational edge, enabling bilateral communication between incident commanders and deployed teams via a secure smartphone application (Android and iOS).
This capability is particularly valuable for Mine Rescue and technical rescue operations, where conditions are hazardous, information changes rapidly, and coordination between surface command and underground or remote teams is critical
IRIS Tactics supports
- Real-time messaging and decision logs;
- GPS tracking of team members;
- Risk points, annotations, and tactical drawings;
- Video streaming from the field; and
- Seamless integration with IRIS Core for a shared operational picture.
Designed for Emergency Management & Multi-Agency Response
Unblur incident management software is built to support multi-agency emergency management, including
- Fire & Rescue Services;
- Mine Rescue and industrial emergency response teams;
- Search and Rescue;
- Civil protection and disaster management; and
- Ports, airports, and critical infrastructure response.
The platform supports structured coordination, resource planning, and interoperability between agencies, helping ensure clear command structures and shared situational awareness during complex incidents.
Incident Recording, Review & Training Support
Beyond live operations, Unblur provides powerful incident management tools for training, exercises, and post-incident analysis, making it highly suited for Fire, Rescue, and Emergency Management training environments.
Capabilities include
- Real-time incident timelines showing what was decided and when;
- Video recording of decisions linked to map annotations;
- Historic mode for reviewing incidents as they unfolded; and
- Downloadable reports and data for audits, training, and compliance.
These features enable organisations to learn from incidents, improve procedures, and enhance commander development.
Human-Centred Design Built for the Fireground
Unblur software is developed using a human-centred design approach, co-created with end users to ensure
- Intuitive interfaces under stress;
- Simple customisation to match local SOPs;
- Clear visual language for rapid understanding; and
- Minimal training overhead.
The platform is supported by 24/7 technical support, regular updates, and on-site training, ensuring agencies can deploy and sustain capability with confidence
Secure, Scalable & Operationally Proven
Unblur incident management solutions are:
- Hosted on secure infrastructure;
- ISO 27001 compliant;
- Designed to scale from local incidents to large scale emergencies; and
- Supported by APIs for integration with third-party systems.
This ensures Unblur can be deployed across operational response, training environments, and emergency management frameworks.
Supported in Australia by Tactical Solutions
Tactical Solutions supports Unblur across Australia, providing local implementation, training, and integration support for Fire Services, Emergency Management organisations, and Mine Rescue teams.
Contact us
If you have any specific questions that you wish to ask Tactical Solutions
Australia please contact directly or use the enquiry form provided.
Gold Coast
Call for a private demonstration at our secure facility
3 Harrington Street, Arundel, QLD, 4214, Australia
P: +61 7 5619 5343
E: sales@tactical-solutions.com.au